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Live Remote Control Assistance

Establish a remote support connection with a technician now.

Call Our Service Desk Hotline

Call 1-631-667-8387 to speak with our 24-Hour Service Desk

Our Service Desk Representatives Are Standing By

Get Help For Your Business Computer Systems Call 1-631-667-8387

Submit A Support Request

Click Here To Create A New Technical Support Request

Create A Support Ticket

Your Support Request Will Be Submitted To Our 24-Hour Service Desk.

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Create, View and Manage Your Own Support Request Help Desk Tickets

Access Your Company Help Desk Portal

Access your company support portal directly – to create new service requests and manage existing ones.
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Get The Support Your Business Needs, When You Need It.

Access Our World-Class Support Center Whenever You Need It – Based in the U.S., our support team is available 24/7 by email, phone or live chat, so you get the support you need when you want it and how you want it.

Speak To A Live Professional Now! 631-667-8387

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Get Live Remote Control Assistance

Remote Support Assistance: To establish a remote support connection with a technician, type your name and the Support Key that you received from your technician and click connect to proceed.

Enter Your First and Last name:
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If the above remote control is not working for your system, your tech may guide you to use an alternate remote control software below. Do not click on it until directed so by your support professional.

Submit A Support Request With Our 24-Hour Service Desk

Click the button to fill out a Support Request form to report new technical support incidents or requests for remote support with our help desk.

Submit a Support Request
Submit a Support Request

The Computer Pros Of America Support Services

The Computer Pros know that “Time is Money”; network interruption and downtime are costly to you and your clients.  Today’s demanding work environment often requires you to do more with less, and you may not have the current staff you need to complete your daily tasks.  Since the reality of computer crashes isn’t going away any time soon, you need to have Support Professionals ready to respond to your service requests. You need someone to simplify and reduce the cost and complexity of IT management with an immediate return on your investment.

Why Choose Us As Your IT Company

  • 100% US-based Support! – Commitment to Quality!
  • 24-Hour Service Desk! – Problems Fixed Faster!
  • High Customer Service Satisfaction! – Satisfaction Guaranteed!
  • Professional IT Technicians – We Speak Your Language, No Geek Speak!
  • We Care About Your Business! – A Proven Track Record!

What Our Clients Say About Us

Very fast and reliable service. Solved our computer issues and helped to prevent future problems with cost-effective solutions that protect and monitor our computer systems 24 hours a day at a very reasonable price point. It was an easy decision.
J. Dowling, Orient Express
Their IT Support was amazing. Their Help Desk remoted to my computer and addressed my computer issues immediately. They added extra value by helping to clean up my computer and resolve other nagging issues that lingered for months. The Computer Pros will be the first one I call when I need computer service.
Gail N., Unique
The Computer Pros provides our company with outstanding IT service. Most of our issues are resolved within minutes. They have implemented a large-scale Disaster Recovery Solution that is going to be protecting our business for years to come.
Will W., W. Instruments