About Us | Managed IT Services, Business IT Solutions, Cloud Services on Long Island, NY2019-01-02T16:02:46+00:00
  • Female IT Help Desk Customer Support Representative
  • IT Consulting Team

About The Computer Pros of America

The Computer Pros of America, Corp is one of Long Island’s leading Managed IT Services and Business IT Consulting Services companies specializing in maintaining and improving the technology investment of Small and Mid-Sized Businesses. Our office is conveniently located in Deer Park, Suffolk County, NY, just minutes away from the Tanger Outlets at the Arches. With 20+ years in the computer industry and thousands of happy customers, our certified IT professionals provide fast, reliable IT service to business customers as well as expert residential services for homeowners.

If your business is looking for managed IT Services, dedicated help desk, 24×7 IT systems monitoring, real-time systems management, network support, cloud services or Business IT consulting services, The Computer Pros of America is the perfect fit.

If you’re a residential customer in need of home computer repair, virus removal & protection, or computer installation at your home office, our expert certified technicians can provide the support you need. We are a full-service IT consulting company and offer a wide range of solutions and services to fit all your Information Technology needs.

Our Company

The Computer Pros of America’s mission is to provide world-class Managed IT Services, Help Desk and Business IT Consulting Solutions that are efficient, affordable and reliable to small and medium-sized businesses by being trained in the best practices and cutting-edge Information Technology Solutions
Our vision is to be recognized and respected for providing our clients with the best Managed IT Services, Outsourced IT Consulting services and Service Desk / Help Desk with a reputation for reliability, innovation and commitment to 100% customer satisfaction and supporting our customers, in any respect. We strive to help companies compete, by giving them peace of mind knowing that their computer system and network are efficient and secure, their employees are productive, and their IT resources are focused on profitable areas that generate substantial revenue for their business.
Customer satisfaction with our services is our top priority. Our guarantee is simple: if you are not satisfied with any of our services, for any reason, we will give you 100% Money back.
The Computer Pros was originally founded in 1998 as NetNotion, Inc., a computer services and consulting firm with a commitment to deliver leading-edge services and technology.  In 2007, We re-branded the name to The Computer Pros of America, Corp. for better recognition and a name that matches who we are and what we do: A professional organization that provides managed IT services, business IT solutions, cloud solutions and professional computer services and IT consulting.

Customer Service Ratings

Managed IT Services – Uptime 99%
Business IT Solutions – Customer Satisfacion 100%
Customer Support – Help Desk – Service Desk 99%
Cloud Services – Uptime 100%

Meet Our Team

Michael Cotrone, MCSE, MCP, MCITP
Michael Cotrone, MCSE, MCP, MCITPPresident/CEO

As President and Chief Executive Officer, Cotrone plans and directs all aspects of The Computer Pros of America’s operations, policies, objectives and initiatives. He’s responsible for directing the overall financial policies and all financial functions, including accounting, budgets, credit, insurance, tax and treasury. Determines long-term system’s needs and hardware acquisitions to accomplish business objectives. Establishes partnerships and alliances with 3rd-party vendors, value-added resellers and hardware manufacturers. Oversees the daily operation of all departments: HR, Finance, Information Technology, Operations, Marketing and Sales. Continually strives to enhance and develop internal processes to ensure the growth of the company.

As the president of the company, Cotrone manages and initiates strategic and operational governance processes of The Computer Pros of America. He develops and maintains an appropriate organizational structure that supports, establishes and directs the strategic and tactical goals, policies, and procedures for the company and its clients.

View Michael Cotrone, MCITP's profile on LinkedIn

Why Choose Us

  • First-Rate IT Service Desk and IT Support Solutions–Our Microsoft Certified Professionals deliver world-class services to end users with reduced costs and complexity by providing IT solutions to simplify your working environment, decrease downtime, and enhance employee productivity.
  • Industry Certified Professionals – Microsoft Certified IT Professional (MCITP), (MCP), (MSCE).  Our highly-skilled technicians are constantly being trained on cutting-edge technology and maintain vendor certifications with Industry Associations and Manufacturers.
  • Long History in Technology – Our technicians’ experience spans many major transitions across business and technology.
  • Experts in the Latest Technology – We are constantly researching, monitoring, and evaluating the latest technology trends to be ready to meet our clients’ needs with solutions that bring success to our customers.
  • Convenient Support Options– On site, remote assist, telephone, email, or in our computer repair center – service at your convenience.
  • Established 1996 – Over 20+ Successful Years in Business
  • Experienced – Over 2,000 computers installed and over 500 business customers serviced.
  • Partnerships – We partner with the top leaders in the market: Dell, Microsoft, Datto, Symantec, HP, Intel, APC, Cisco, WatchGuard, and Avaya to bring you best-in-class hardware, software, and services at competitive prices, with one-stop convenience
  • Save Money– By outsourcing your computer support, we can save you money by eliminating the costs associated with hiring a full-time computer support staff.
  • Local Community – We are close by (5 minutes from Tanger Outlets in Deer Park). Schedule a free consultation, and find out how we can help you solve your toughest IT challenges.

Things we do Better

  • We Have Happy Customers – We provide outstanding customer service, which is why we have hundreds of long-term, satisfied customers.
  • We Listen – We take the time to fully understand your business, your expectations, and your budget to ensure that we are providing the best solution for you.
  • We Speak Your Language – Computer network systems can be complex. We take pride in communicating with you, not over your head. Our expert technicians welcome all questions.
  • GUARANTEE – If we can’t solve your computer problems, it’s FREE. When you hire us to solve a problem, we will fix it right the first time so you can get back to running your business.
  • Industry-Leading Help Desk Support Center – We achieve higher user satisfaction ratings because we are highly trusted, provide fast response time, and are easy to reach.
  • Client-focused – We focus on our clients’ requirements. Our unique view allows us to provide the best recommendations and guidance that is tailored to each customer.
  • We are Proactive – The Computer Pros of America delivers proactive managed IT solutions to minimize downtime, data loss, and other disasters from occurring before they affect your business.
  • We Deliver Fast, Live Support – Time is money. We understand that extended downtime is not an option; that is why we offer our remote computer support services, which enables us to securely access your computer network via the internet so that you don’t have to wait around for a technician to show up. If we can’t fix it remotely, we’ll dispatch a technician to resolve your issue.
  • Small-Business Savvy– Not only are we IT technicians, we’re also business owners and therefore understand your needs. We work with you to solve your IT needs in a timely fashion and on budget
  • Extremely Reliable – You can count on our technicians to be on-time, efficient, and to resolve your issue to your satisfaction, time and time again.

Our Partners –

We provide premium solutions with the following quality vendors:

Areas Serviced

State: New York, NY Counties: Nassau, Nassau County, Suffolk, Suffolk County Towns: Amityville 11701 Babylon 11702 North Babylon 11703 West Babylon 11704 Bayport 11705 Bay Shore 11706 West Babylon 11707 Amityville 11708 Bayville 11709 Bellmore 11710 Bellport 11713 Bethpage 11714 Blue Point 11715 Bohemia 11716 Brentwood 11717 Brightwaters 11718 Brookhaven 11719 Centereach 11720 Centerport 11721 Central Islip 11722 Cold Spring Harbor 11724 Commack 11725 Copiague 11726 Coram 11727 Deer Park 11729 Dix Hills 11746 East Islip 11730 East Northport 11731 East Norwich 11732 East Setauket 11733 Farmingdale 11735 Farmingdale 11736 Farmingdale 11737 Farmingville 11738 Great River 11739 Greenlawn 11740 Holbrook 11741 Holtsville 11742 Huntington 11743 Smithtown 11745 Huntington Station 11746 Melville 11747 Islandia 11749 Huntington Station 11750 Islip 11751 Islip Terrace 11752 Jericho 11753 Kings Park 11754 Lake Grove 11755 Levittown 11756 Lindenhurst 11757 Massapequa 11758 Islandia 11760 Massapequa Park 11762 Medford 11763 Miller Place 11764 Mill Neck 11765 Mount Sinai 11766 Nesconset 11767 Northport 11768 Oakdale 11769 Ocean Beach 11770 Oyster Bay 11771 Patchogue 11772 Syosset 11773 Farmingdale 11774 Melville 11775 Port Jefferson Station 11776 Port Jefferson 11777 Rocky Point 11778 Ronkonkoma 11779 Saint James 11780 Sayville 11782 Seaford 11783 Selden 11784 Shoreham 11786 Smithtown 11787 Hauppauge 11788 Sound Beach 11789 Stony Brook 11790 Syosset 11791 Wading River 11792 Wantagh 11793 Stony Brook 11794 West Islip 11795 West Sayville 11796 Woodbury 11797 Wyandanch 11798 Hicksville 11801 Plainview 11803 Old Bethpage 11804 Mid Island 11805 Jericho 11853 Riverhead 11901 Amagansett 11930 Aquebogue 11931 Bridgehampton 11932 Calverton 11933 Center Moriches 11934 Cutchogue 11935 East Hampton 11937 East Marion 11939 East Moriches 11940 Eastport 11941 East Quogue 11942 Greenport 11944 Hampton Bays 11946 Jamesport 11947 Laurel 11948 Manorville 11949 Mastic 11950 Mastic Beach 11951 Mattituck 11952 Middle Island 11953 Montauk 11954 Moriches 11955 New Suffolk 11956 Orient 11957 Peconic 11958 Quogue 11959 Remsenburg 11960 Ridge 11961 Sagaponack 11962 Sag Harbor 11963 Shelter Island 11964 Shelter Island Heights 11965 Shirley 11967 Southampton 11968 Southampton 11969 South Jamesport 11970 Southold 11971 Speonk 11972 Upton 11973 Wainscott 11975 Water Mill 11976 Westhampton 11977 Westhampton Beach 11978 Yaphank 11980

Industries Serviced

Accounting Advertising, Branding & Marketing Aerospace & Defense Agriculture Aircraft Airlines, Hotels & Travel Alternative & Renewable Energy Apparel & Accessories Architecture, Engineering & Construction (AEC) Automotive Banking Biotechnology Broadcasting Brokerage Cable Industry Call Centers Capital Markets Cargo Handling Chemicals, Coatings & Plastics Child Care Communications Computers, Software, & InfoTech Consulting Consumer Products Convenience Pay Services Cosmetics Cybersecurity Department Stores E-Commerce Education Electronics Emerging technologies Energy: Oil & Gas, Utilities & Renewable Energy Engineering Executive Search Fashion Federal Healthcare Financial Services Flight Planning Services Food, Beverage & Tobacco Freight & Logistics Gaming Government: National and Federal Government: State and Local Grocery Healthcare Hedge Fund Homeland Security Insurance & Risk Management Internet Publishing Investment Banking Legal Services Leisure & Entertainment Life Sciences Manufacturing Media & Entertainment Middle Market Motion Picture & Video Music Nanotechnology Newspaper Publishers Non Profit Oil & Gas Online Auctions Outsourcing & Offshoring Pension Funds Pharmaceuticals Postal Services Private Equity Public Safety & Justice Publishing Real Estate Research & Development Retail & Wholesale Securities & Commodity Exchanges Service Software Sports Tax & Benefits Technology Telecommunications, Cellular &  Wireless Television Textile & Fashion Transportation Utilities Venture Capital